Recent Why SERVPRO Posts

Bismarck/Mandan's Newest Cleaning and Restoration Company

12/1/2022 (Permalink)

Blog post picture NEW!

SERVPRO of Bismarck is the newest cleaning and restoration company in the Bismarck/Mandan area. SERVPRO of Bismarck just opened in Bismarck right before the holiday season and we are ready to help clean and restore your Bismarck/Mandan home after disaster strikes!

As a fire and water damage restoration company, we clean up the damage caused from a wide range of disasters. Anything from sewer backups, furnace fires, or frozen pipe breaks, we can clean and get put back to normal. We have a thorough training program so that all of our technicians are certified in fire and water damage restoration. After we have cleaned up the mess, our reconstruction team can take care of repairing the damage and putting in new flooring, drywall, trim and all the finishing touches to get your home back to its preloss condition.

SERVPRO of Bismarck has local owners who also own and operate our Minot franchise location, you can read more about our owners in the company profile tab. With years of experience plus the most advanced restoration tools in the industry, we are the best choice when it comes to restoring your home from damaged caused by fire, water, or mold and making it look “Like it never even happened.”

The Leader in Advanced Restoration Technology

12/1/2022 (Permalink)

Blog post picture Check this out!

As a leader in property restoration, SERVPRO of Bismarck uses the newest tools and technology to get the job done right. From advanced drying equipment to latest restoration software programs, we keep

Mold Testing Technology

When faced with mold, we have a testing system to guarantee that mold is in the area. With lab analysis, we can know within 24-36 hours whether or not there is mold in an area that needs remediation.

Testing for mold allows us to save homeowners and property managers money and time. A post-test also allows us to certify that our remediation efforts were successful and removed the mold from the property.

DryBook™ Job Tracking Software

Using our trademarked restoration software, we can log job details, know how much equipment to use, and have customers fill our forms electronically, on site. Electronic documentation also allows easier communication with insurance representatives and our office staff.

Matterport™ 3D Model Camera

Our Matterport™ 3D Model Camera is unlike anything other restoration companies have! Using this, we can map the job site and create virtual 3D walkthroughs of the property. This helps with creating estimates, communicating with insurance representatives and documenting the progress of the job from start to finish!

We strive to be the leader in cleaning and restoration. Finding and using the latest in restoration helps us to make every disaster, “Like it never even happened.”

The Leader in Advanced Restoration Technology

12/1/2022 (Permalink)

Blog post picture Check this out!

As a leader in property restoration, SERVPRO of Bismarck uses the newest tools and technology to get the job done right. From advanced drying equipment to latest restoration software programs, we keep

Mold Testing Technology

When faced with mold, we have a testing system to guarantee that mold is in the area. With lab analysis, we can know within 24-36 hours whether or not there is mold in an area that needs remediation.

Testing for mold allows us to save homeowners and property managers money and time. A post-test also allows us to certify that our remediation efforts were successful and removed the mold from the property.

DryBook™ Job Tracking Software

Using our trademarked restoration software, we can log job details, know how much equipment to use, and have customers fill our forms electronically, on site. Electronic documentation also allows easier communication with insurance representatives and our office staff.

Matterport™ 3D Model Camera

Our Matterport™ 3D Model Camera is unlike anything other restoration companies have! Using this, we can map the job site and create virtual 3D walkthroughs of the property. This helps with creating estimates, communicating with insurance representatives and documenting the progress of the job from start to finish!

We strive to be the leader in cleaning and restoration. Finding and using the latest in restoration helps us to make every disaster, “Like it never even happened.”

SERVPRO of Bismarck: Faster to Any Size Disaster

8/29/2022 (Permalink)

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Bismarck is dedicated to providing 24-hour emergency service. We have highly trained experts in not only water mitigation and fire restoration, but also mold remediation and emergency storm clean up. We pride ourselves on being "Faster to any sized disaster". Our expertly trained technicians can respond immediately to your small residential or large commercial emergency. We work hard to arrive promptly and work efficiently to properly restore your property!

Your Bismarck home is our priority! When it comes to disaster clean up we are certified and experienced and "here to help". Give us a call and we'll be ready to clean up your home or business and make it "Like it never even happened". 

Our 3D Matterport Camera

8/26/2022 (Permalink)

Blog post picture Our New Matterport Camera

Continuing to strive to improve our service, SERVPRO of Bismarck purchased a 3D Matterport camera. This new technology will provide property owners and insurance companies with incredibly accurate measurements and 3D images for all property losses while we work to restore the damaged property. 

Using Matterport, we are going to have accurate, updateable documentation throughout the entirety of the job duration. From our initial inspection, to our final walkthrough. This will ensure the most comprehensive preloss asset documentation and risk management with the digital twin that allows for more informed and accurate underwriting practices. 

  • Unbeatable documentation accuracy for higher quality assessments.
  • Add policy, work approvals, and claims notes directly into the 3D model.
  • Complete detailed measurements of affected area with 3D imaging to ensure quality. 

With 3D models, timelines for completing jobs will decrease exponentially. This will allow quicker communication between the property owner, their insurance company, and us, here at SERVPRO of Bismarck. Allowing for the work to be done quicker, better, and with everyone on the same page. 

Along with the 3D images model, Matterport also can create an accurate floor plan sketch. This sketch can be uploaded to Xactimate® to send out estimates with all the information needed right in the sketch and models. This will speed up time for claims to be paid out and job losses to be processed. 

SERVPRO of Bismarck is excited to begin training on Matterport systems and programs. We expect to begin implementing Matterport in our work soon and look forward to using it to help our North Dakota communities recover from whatever disaster they may experience. 

How SERVPRO Uses Technology to Stay Ahead of the Competition

8/26/2022 (Permalink)

Blog post picture Check out our new tech!

In an effort to constantly strive for improvement, SERVPRO of Bismarck tries to stay on the leading edge of new technologies to help us improve our work. We provide our employees the latest available tools to improve our overall efficiency and quality. Here are a few examples of the technology we use.

Xactimate

Xactimate is a national estimating software used by insurance adjusters. We use this software to make sure we have standardized, competitive prices as well as ease of communication when working with adjusters. 

Matterport

Matterport is a 3D modeling and sketching software. This allows us to use 3D virtual models to document job sites. Using this, we can more accurately create estimates, enable quicker communication with insurance professionals and property owners. 

Infrared Cameras

We use infrared cameras to detect moisture in walls, ceilings, and floors. These handheld cameras allow us to find water that is being held in wall, flooring, or ceilings. With a better idea of where the water is being trapped, we save time when extracting wet, affected materials with also having to replace less materials when we restore the site. 

Moisture Meters

Moisture meters are handheld detection devices that, like infrared cameras, can be used to find the source of moisture or where water has spread. The difference between these and infrared cameras is that infrared cameras are used to scan an area where there is no known leakage to find a possible leak, while moisture meters are used to determine the spread of an already known leak.

These are just a few examples of some technology we use to be on the leading edge of restoration companies in North Dakota. Follow our Facebook page, SERVPRO of Bismarck, to see what other tools we use to stay ahead of the competition. 

Warning Signs of Mold in Your Home

8/26/2022 (Permalink)

Blog post picture Watch out for these warning signs

As summer weather conditions continue to heat up in our area, you begin to notice signs of mold in your home. Read below to get a step ahead of these signs and stop mold growth before it becomes a major and costly problem.

Smell

If you notice a musty odor, especially one coming from your basement or crawlspace, this is a very good indicator of mold. Even if you can't see any discoloration, the smell could be coming from behind the flooring or walls where you can see it. By the time you can smell it, steps should be taken to inspect for mold and then clean or remove any affected materials.

Leaks or Past Water Damage

If you have experienced recent or past water damage, of if you notice there is a current leak in your home, mold growth may have taken place. Mold grows in dark, moist environments and a leak can provide enough moisture for mold growth. Additionally, past floods can contribute to mold growth. To prevent water damage from turning into mold, act quickly to dry up any leaks or spills. If it is major damage, contact a professional remediation company, such as SERVPRO of Bismarck, to clean it up fast. 

The Leader in Advanced Restoration Technology

8/26/2022 (Permalink)

Blog post picture with text We are on top of the game!

As a leader in property restoration, SERVPRO of Bismarck uses the newest tools and technology to the job done right. From advanced drying equipment to latest restoration software programs. We keep:

Mold Testing Technology

When faced with mold, we have a testing system to guarantee that mold is in the area. With lab analysis, we can know within 24-36 hours whether or not there is mold in an area that needs remediation. 

Testing for mold allows us to save homeowners and property managers money and time. A post-test also allows us to certify that our remediation efforts were successful and removed the mold from the property. 

DryBook™ Job Tracking Software

Using our trademarked restoration software, we can log jog details, know how much equipment to use, and have customers fill our forms electronically on site. Electronic documentation also allows easier communication with insurance representatives and our office staff. 

Matterport™ 3D Model Camera

Our Matterport™ 3D Model Camera is unlike anything other restoration companies have! Using this, we can map the job site and create virtual 3D walkthroughs of the property. This helps with creating estimates, communicating with insurance representatives and documenting the progress of the job from start to finish!

We strive to be the leader in cleaning and restoration. Finding and using the latest in restoration helps us to make every disaster "Like it never even happened." 

Certified: SERVPRO Clean

8/25/2022 (Permalink)

Let Us Help You Get Back to Business

As our communities continue to re-open, we're all moving back to a new kind of normal. The expectation of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global Covid-19 pandemic has changed what it means to be clean, even here in North Dakota, and we've developed a program to help your business meet the new higher standard of clean that is now expected. 

We are proud to launch Certified: SERVPRO Cleaned, a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current Covid-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses choose SERVPRO, their customers, employees, and community can rest assured that they've selected a "higher standard of clean" - Certified: SERVPRO Cleaned. 

Extensive Training and Specialized Products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire and water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Center for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the upmost care while disinfecting our local businesses in Bismarck and the surrounding areas, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to re-open. 

3 C's - Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation process over the last few decades. We've cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C's: Consult, Clean and Certify.

  • Consult - Every business is different, which is why you'll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic, and congestion points. 
  • Clean - Based on your specific business needs, your location will undergo a thorough deep clean using exclusive cleaning products according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, cleaning and disinfection of equipment, tools, and/or supplies used for the cleanup process and disposal of hazardous materials. In the event of a suspected or confirmed Covid-19 event, we will be there within 24 hours to ensure you  get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you've selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard. 

Call today for a Certified: SERVPRO Cleaned consultation

We're here to help, 24 hours a day, 7 days a week

* #1 choice in cleanup and restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Odd Places to Find Mold Growth in Your Home

8/25/2022 (Permalink)

Mold can be found in many unusual spots in your home. If left to grow, mold can become a dangerous problem for your home's value, your health, and as a cosmetic eye sore. Here are some places to check and clean to avoid these problems.

Your Toothbrush Holder

While your toothbrush gets replaced every few months (hopefully), your toothbrush holder is an ideal location for mold growth. The moist environment of the bathroom combined with a wide array of germs from your mouth create the perfect location for mold growth. A few times a year, you should clean and disinfect your entire toothbrush holder.

Your Appliances

Specifically, your dishwasher and clothes washer are susceptible to mold growth. Check behind and underneath them to see if the darkness and moisture has cause mold growth. You can then clean the area before it grows on the walls and into the flooring, which is more costly to clean and repair. Also, check INSIDE your appliances. Look under coverings and around rubber moisture seals to expose mold which has developed inside the machine where the cleaning process does not reach.

Potted Plants

If you overwater your plants, there is a tendency for mold growth underneath where the sunlight does not reach. While this actually may be good for your plant, it is not worth the risk. Be careful not to overdo the watering and if you notice mold, try repotting the plants and put them in direct sunlight for a few days. 

Outdoor Rugs and Floor Mats

Floor mats invite mold buildup underneath as the organic material from the rug, when wet, creates a dark, moist environment with enough air flow to sustain mold growth but not enough to dry it out. By regularly cleaning your rugs, or flipping them over, and leaving them in the sun for a day, you can prevent mold buildup which can spread throughout your entryways, steps, and porches. 

3 Ways to Save Heat in Your Home this Winter

8/25/2022 (Permalink)

Blog post picture Stay warm this winter!

As winter is fast approaching, all North Dakotans know that saving heat is important. Between saving money on energy bills and increased home comfort, these tips below are well worth the time and effort to get your home prepared for winter. 

  • Turn fans on: Circulate air throughout your home during the cold months. We tend to turn our fans off when it gets cold but turning them on can actually have benefits. As your furnace heats the air, that warm air eventually rises toward the ceiling and cools off or escapes through a window and imperfections in the roof. Turning fans on, and angling them towards the ceiling if possible, forces that trapped, warm air back down and heats your home. 
  • Use a humidifier: Moist air retains heat better than dry air, so running a humidifier can save money in heating costs while also adding many health benefits.
  • Sealing leaks: The easiest and best way to retain heat in your home, and save energy costs, is through sealing leaks. Your home releases hot air through imperfections in building materials and construction design. Common areas to find leaks include around doors, windows, near the attic, where wires and cables enter your house, and around electrical outlets. Seal gaps around any pipes, wires, vents, or other openings with caulk or weather stripping. This costs as little as $5 and can save up to 10-20% of your heating bill.  

SERVPRO Mission Statement

8/24/2022 (Permalink)

As new owners, Ryan Conklin and Lance Larson pride themselves on striving to be the best restoration company in North Dakota. 

To develop a team of quality people to focus on excellent service, fairness and mutual respect.

With every fire, water damage or flood comes a wave of emotions. There is a certain amount of uncertainty and a loss of control. It can be your home, business or belongings that have become damaged. You don't just want them clean, you want your life back. You look to us, SERVPRO of Bismarck, to handle the situation. 

We are a franchise system with over 45 years of leadership in the cleanup and restoration industry. 

Our team takes to the streets, every hour of every day. Whether there's a house full of water, or an office filled with smoke, there is also a van full of equipment to clean it up. SERVPRO of Bismarck can make it "Like it never even happened". 

Meet Our Team: Ryan and Lance

8/24/2022 (Permalink)

Blog post picture Get to know our owners!

In 2018, Ryan Conklin and Lance Larson were given the opportunity to purchase the SERVPRO of Minot franchise and took over operations in September of 2019. They added SERVPRO of Bismarck in December of 2021. 

Ryan was born in Minot and graduated from Garrison High School in 1999. He attained a degree in Applied Science in 2002 from Bismarck State College. He worked for MDU from 2005-2009 where he met Lance and decided to start Absolute Comfort. In 2019, the pair bought the SERVPRO of Minot franchise and Ryan has been operating it since. 

Ryan enjoys hunting and fishing, spending time with his wife, Marci, and his two kids Logan and Hailee. 

Lance was born in Minot and graduated from Minot High School in 1994. He became a master plumber and started Absolute Comfort with Ryan in 2009. Lance enjoys being outdoors, golfing, and being with his three kids. 

As owners of Absolute Comfort in Minot, their business model aligned with SERVPRO services and they saw an opportunity to extend their management philosophy to a new field in their industry. Their commitment of quality, honesty, and bringing peace of mind to those facing emergency home problems has now been combined with the SERVPRO brand. 

Being local owners, Ryan and Lance want to contribute to the community. They do that by not only offering 24/7 service, but by giving back through youth sporting activities. This includes sponsoring programs such as:

  • Minot Hockey Boosters
  • Minot youth basketball
  • Bishop Ryan Girls Basketball
  • Minot High football, basketball volleyball, soccer, swimming, hockey and wrestling

They believe in improving the quality of life within our community and helping out whenever a homeowner has a crisis.